Senior ServiceNow Developer, Legal & Corporate Affairs

Location: Wayzata

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life’s essentials so businesses can grow, communities prosper, and consumers live well.

With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing—today and for generations to come.

Job Purpose and Impact The Senior Service Now Developer, Legal & Corporate Affairs is responsible for designing, developing, implementing, and supporting Service Now solutions for Legal, Ethics & Compliance, Corporate Affairs, and other LCCA functions. This role partners with business stakeholders, technology teams, the enterprise Service Now team, and external vendors to deliver scalable solutions that improve business processes, automation, and user experience.

The position provides end-to-end technical ownership of the platform, leading workflow development, integrations, AI-enabled capabilities, and continuous improvement initiatives while ensuring reliability, security, and successful delivery of the Service Now platform.

Key Accountabilities APPLICATION DESIGN & CONFIGURATION:
Designs, configures, and develops Service Now applications, workflows, automations, and platform enhancements to meet business needs.

INTEGRATION DEVELOPMENT:
Builds and maintains integrations using REST, SOAP, Integration Hub, APIs, MCP, and other modern integration technologies.

REQUIREMENTS TRANSLATION:
Translates business requirements into scalable technical solutions and platform configurations.

DEPLOYMENT & CODE QUALITY:
Leads solution deployments, code reviews, and testing, and ensures adherence to Service Now development standards.

APPLICATION SUPPORT:
Provides advanced application support and troubleshooting, and maintains technical documentation.

STAKEHOLDER & VENDOR MANAGEMENT:
Partners with product managers, developers, business and technology teams, and vendors to deliver business value.

RISK & ISSUE MANAGEMENT:
Identifies and manages risks, issues, dependencies, and technical challenges throughout delivery and support activities.

CONTINUOUS IMPROVEMENT:
Drives continuous improvement through automation, AI capabilities, and platform optimization.

MENTORING & BEST PRACTICES:
Mentors team members and promotes development best practices.

Qualifications

Minimum Qualifications
• Bachelor's degree in Information Systems, Computer Science, or a related field.
• 6+ years of Information Technology experience.
• 3+ years of hands-on Service Now development experience in a large, complex organization.
• Experience with Service Now products such as ITSM, CSM, ITOM, HRSD, or Legal Service Delivery (LSD).
• Experience gathering and translating business requirements into technical solutions.
• Strong collaboration and stakeholder management skills.
• Experience working across multiple technology platforms and teams.

Preferred Qualifications
• Experience implementing or supporting Service Now Legal Service Delivery (LSD).
• Experience implementing and supporting technical solutions for Legal organizations.
• Experience with AI, automation, and digital transformation initiatives.
• Experience leading platform adoption and process improvement efforts.
• Experience working in a global matrix organization.
• Service Now Certified Application Developer (CAD) and/or Certified Implementation Specialist (CIS).
• Experience with Agile delivery methodologies.

Success in this role means delivering reliable, scalable…