Dispatcher, Transportation

Transit Team, Inc.

Location:

Burnsville, MN (Onsite)
Pay: $27.00 per hour Employer of Choice!

Voted one of the Best Companies to Work For by U.S. News & World Report for !

Available

Shift: Tuesday
- Thursday: 5:00 AM - 3:00 PMFriday
- Saturday: 2:30 PM - 12:00 AMWhat You'll Do Coordinate and dispatch transportation services efficiently and effectively

Monitor and adjust routes to maximize performance and service quality

Communicate with drivers throughout their shifts to ensure operational success

Act as the primary point of contact for driver support and assistance

Resolve customer service concerns and operational issues in a professional manner

Manage critical incidents, service disruptions, and real-time operational challenges

Track and manage key performance indicators (KPIs), including:
On-time performance Appointment adherence Passenger onboard time Route efficiency

Collaborate with supervisors and operational leaders to ensure service goals are met Maintain accurate records and documentation related to daily operations

Qualifications

Strong communication and customer service skills

Basic computer proficiency and ability to learn dispatching software

Ability to multitask and make informed decisions in a fast-paced environment

Strong problem-solving and organizational skills

Ability to remain calm and professional during service disruptions or emergencies

Transportation, dispatching, logistics, or customer service experience preferred

Commitment to providing safe, reliable, and caring service

Why Join Transit Team?

Competitive pay at $27.00 per hour Stable, full-time schedule

Opportunity to make a meaningful impact in your community

Supportive team environment

Career growth opportunities within Beacon Mobility Work for an industry-leading organization recognized as an employer of choice

If you're passionate about helping people, thrive in a fast-paced environment, and enjoy being the communication link that keeps operations running smoothly, we'd love to hear from you.

Apply today and help us deliver mobility without limits because every ride matters.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Transit Team is the largest paratransit provider in the state of Minnesota.

For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.