Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients’ needs are met during service—in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience is a plus.
• Experience in a fast-paced environment.
• Customer service experience and ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401k retirement savings plan, and Employee Stock Purchase Plan (eligibility requirements apply).
• Associate Tax Prep benefit and other benefits per plan terms.

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together. You will be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer and welcomes diversity in the workplace.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Pay information: $11.00 - $27.00/Hr
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Sponsored Job: #22604

Location examples:
Minnetonka, MN;
Wayzata, MN;
Maple Grove, MN;
Minneapolis–Saint Paul, WI. 2 years ago