Senior Project Manager - Healthcare Operations

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• Posted on October 19, 2026

Showing 1 location

Minnetonka, MN | CORP
Minnetonka, MN 55305, USA

• Hybrid
• Operations
• Full-Time
• Requisition #: OPERA
  006345

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Operations Project Manager IV role is responsible for all aspects of the development and implementation of assigned projects/initiatives and provides a single point of contact for those projects. Provides subject matter expertise based on established project management techniques. This position will focus on planning, development, directing, coordinating, and implementation activities pertaining to Operations growth initiatives, efficiency projects, and enterprise level projects impacting Operations functions.

Performs other duties as assigned.

Key Accountabilities

• Project & Delivery Leadership
  • Leads assigned cross-functional Operations projects and initiatives, ensuring alignment to objectives and successful delivery
  • Coordinates project planning, sequencing, milestones, resources, risks, issues, dependencies, and constraints in partnership with stakeholders; escalates matters that may affect broader initiatives
  • Provides project status, insights, risks, and recommendations to sponsors and stakeholders to support effective decision-making
• Stakeholder & Team Leadership
  • Provides project leadership and coordination across cross-functional teams, establishing clear roles, responsibilities, deliverables, and expectations while fostering accountability and collaboration
  • Partners with Operations leaders and stakeholders on project feasibility, execution considerations, risks, and dependencies; provides data-driven analysis and recommendations to support project decisions
  • Builds effective relationships and leads through influence, communicating project status, decisions, issues, and recommendations across appropriate organizational levels
• Applies established Operations PMO standards, methodologies, templates, and reporting practices to support consistent project execution
• Promotes disciplined project planning, RAID management, reporting, project closure, and maintenance of project documentation and status
• Identifies lessons learned and opportunities to improve Operations PMO processes, standards, and practices

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 7 years of project management experience beyond degree

Preferred Qualifications

• 10+ years in health insurance industry (claims, call center, enrollment, billing, etc.)
• Project Management Professional certification

Skills and Abilities

• Develop or support development of strategic business case and/or project scope document
• Identify resources needed to deliver a project on time, in scope, and on budget; socialize and get buy-in from leadership
• Develop Readiness Project Plan with delivery and readiness…