Senior Complex Contract Manager

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• Posted on October 19, 2026

Showing 1 location

Minnetonka, MN | CORP
Minnetonka, MN 55305, USA
+1 more locations

• Full-Time
• Requisition #: TECHS
  006093

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Senior Complex Contract Manager is accountable for partnering with internal teams across Medica to negotiate complex and/or cross-functional contracts with Medica vendors. This role provides contracting and negotiation support across a variety of business areas, categories, products, and services based on organizational needs and priorities. As a Senior Complex Contract Manager, you will contribute to broader team and organizational initiatives, which may include educating business stakeholders on contracting practices and negotiation strategies, supporting contract and document management improvements, and participating in cross-functional projects designed to enhance processes, tools, and overall contracting effectiveness.

The Senior Complex Contract Manager is responsible for leading negotiations and partnering with Category Leads, Legal, other SMEs, and business stakeholders to ensure contract terms meet business needs, price and performance requirements, and applicable legal and regulatory requirements. The Senior Complex Contract Manager leads negotiation strategies that include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level agreements and guarantees.

The role requires the ability to quickly understand different business needs, contracting models, and vendor relationships and adapt negotiation strategies accordingly.

Key Accountabilities

Strategic Negotiation

• Exercise independent judgment when analyzing information to inform and implement the best negotiation strategy for the situation.
• Develop and negotiate complex contracts for products and services that include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements and guarantees.
• Adapt negotiation strategies across a variety of business areas, products, services, and vendor relationships.
• Navigate high-pressure situations and competing priorities to resolve conflicts effectively.
• Maintain appropriate attention to detail while managing multiple complex negotiations at the same time.
• Collaborate and creatively problem-solve when needed to ensure contract terms appropriately address legal, regulatory, and business requirements.
• Analyze contract terms, commercial structures, and vendor proposals to identify opportunities for improvement, risk mitigation, and value creation.

Business Relationship Management

• Utilize effective communication and collaboration skills to establish strong relationships with business partners and align on the strategic and tactical direction for vendor negotiations.
• Quickly develop an understanding of stakeholder objectives, business requirements, and key risks when supporting new or unfamiliar business areas.
• Collaborate with multiple stakeholders and vendors to negotiate favorable contract terms while maintaining positive working relationships.
• Effectively communicate business-critical information, including complex contract terms and negotiation considerations, in a clear and concise manner to both internal stakeholders and external partners.
• Serve as a flexible contracting resource across the organization, supporting business areas and negotiation priorities based on organizational needs.

Contract Management

• Ensure business requests are appropriately managed through Medica’s contract management tool and established…