Box Office​/Front of House Manager for Arts Center

Overview

Box Office/Front of House Manager for the Arts Center on 7 at Minnetonka Public Schools

Full-time, 12 months position with variable schedule including evenings and weekends.

Office located at Minnetonka High School - Arts Center.

Minimum salary $52,000

This benefit-eligible position is covered by an individual letter of assignment.

• Manages Arts Center box office overseeing all ticketing operations and sales, customer service, training volunteers and students.
• Performs Arts Center front of house management responsibilities and ensures all guests receive exceptional service from point of sale to performances.
• Serves as Front of House student crew advisor overseeing recruitment, scheduling and managing students before, during and after performances.
• Performs administrative support, as assigned for Arts Center team.

• Bachelor’s Degree in Theatre, Communications, Project Management or related field.
• Demonstrated ability to skillfully manage a theater box office.
• Demonstrated strong professional experience working with the public.
• Demonstrated exceptional customer service and problem solving skills.
• Evidence of the ability to attend planned weekend performances as directed.
• Evidence of experience using pro ticketing software systems (we currently use Audienceview).
• Evidence of strong computer skills and proficiency with Microsoft Office Suite and/or G Suite.
• Evidence of strong communication and interpersonal skills.
• Evidence of pleasant phone manner, helpful demeanor, and a positive, friendly attitude.
• Evidence of strong organization, accuracy and attention to detail.
• Ability to work some evenings and weekends.