Learning & Development Manager

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The Learning & Content Development Manager is responsible for developing training content, curriculum, materials and managing systems that support Marco’s Learning and Development initiatives. This position is key to assessing and building learning content to ensure alignment with business priorities and learning objectives and is learner‑centric. The L&D Manager leads and supports strategy development for the Learning and Development function at Marco.

• Leads learning concepts to develop content and curriculums utilizing defined learning objectives, content delivery methods, learner assessments and supplementary materials.
• Designs virtual training content, curriculums, and materials through a variety of e‑learning solutions.
• Develops course content through collaborative engagement with subject matter experts, leveraging existing resources & prior training modules.
• Creates, executes, maintains, and evaluates existing programs to ensure learning aligns to outlined goals/organizational performance standards, and identifies improvements to deliver the best overall experience via online learning, virtual learning, and live facilitation.
• Oversees the Learning and Development Administrator focused on LMS Administration, Career Development site and LMS project support.
• Supports training facilitators in the respective mode of delivery with multi‑training delivery mediums.
• Works with management and executive leadership to align learning with the company’s strategies, confirms recommendations for e‑learning and tools, establishing training priorities and timelines.
• Oversees the integrity of learning and development modules and training content by conducting regular reviews with curriculum owners, maintaining a review cycle of at least annually.
• Maintains the organization’s learning management system (LMS) and is a functional expert in the learning systems administrative and functional requirements.
• Maintains the L&D catalog, provides feedback for requested courses and makes recommendations for learning assignments to managers/team members (on‑demand training).
• Develops standard work procedures and processes for L&D related tasks and systems.
• Leads development and maintenance of deliverables related to all L&D training requests for on‑demand, instructor‑led virtual, instructor‑led in‑person (on‑demand videos, scripts, slide deck, user guides, supporting documentation, etc.).
• Leverages advanced artificial intelligence (AI) tools and resources, including generative AI, to enhance our digital and data learning strategies and drive AI adoption through targeted upskilling and learning interventions.
• Manages training through LMS and reports training statistics back to leadership.
• Identifies improvement areas to ensure the LMS is delivering upon the demands of the organization.
• Researches L&D best practices, including LMS research to best fit the needs of the organization, and supports integration of new learning tools and platforms.
• Acts in accordance with Marco policies and procedures as set forth in the employee handbook.

• Bachelor’s degree in a related field and/or 5 years of relevant experience; or equivalent combination of education and experience.
• Previous content/instructional design experience and corporate training experience or related experience preferred.
• Proficiency in e‑learning systems and content building tools (Articulate, Camtasia, etc.).

• Proficiency with business collaboration tools such as MS Office applications and SharePoint.
• Excellent communication skills including highly effective presentation skills.
• Enthusiastic, dedicated to the challenge of helping other people.
• Self‑starter, ability to perform under general management guidance.
• Excellent organizational, project management and time management skills.
• Listens effectively, shares ideas and information openly and facilitates relationship building by treating people with respect.
• Ability to prioritize responsibilities and to operate with changing priorities.
• Demonstrated ability to deal effectively and professionally with all types of people and situations.

$79,212 - $122,779 annually + 10% annual incentive plan. The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit