Account Manager

Look, we’re Ostrom Creative. We’re small but scrappy. Pint-sized but caffeinated. The kind of outfit that gets called “boutique” when people can’t figure out how we’re pulling off agency-level work with a team that could fit in a decent-sized lifeboat. (Including appropriate flotation devices.)

We create things that people notice. Brands. Campaigns. Websites. Words. Pictures. Ideas. The stuff that helps good companies become harder to ignore. We think. We question. We make. And when everyone else starts heading in the same direction, we have a tendency to wander off.
That’s what Free Thinking for Hire™ is all about.

Someone who can juggle flaming chainsaws while keeping a smile plastered on their face. (Okay, not literally. Insurance won’t cover that.)

You’ll manage timelines, budgets and deliverables. That’s the job. But we’re looking for someone who wants to get further upstream than that. Learn the clients' business. Understand what keeps them up t opportunities they haven’t. Help shape the strategy before everyone starts making stuff.

You’ll be expected to bring ideas. Lots of them. We expect you to have a point of view. We expect you to contribute. And every once in a while, toss a chainsaw of your own.

• Babysitting grown adults (managing client relationships).
• Translating client-speak into things our creative team can execute.
• Taking messy ideas and shaping them into strategies that make sense.
• Offering feedback that’s honest, smart, and doesn’t crush souls.
• Keeping projects on time, on budget, and out of the ditch.
• Writing briefs, timelines, and recaps that make you sound far more organized than you feel.
• Light accounting (don’t panic—just spreadsheets and Quick Books, not Wall Street).

• 3-5 years of agency client-service experience (the real kind, not “my cousin’s start-up once had a logo”).
• A client-facing poker face.
• The ability to manage multiple spinning plates without letting them smash on the floor.
• Communication skills sharper than a Ginsu knife.
• Time management, problem-solving, and enough organizational sense to keep color-coded calendars from looking like abstract art.
• And yes—you have to play nice with others. Even on Mondays.
• Know your way around Microsoft, Google, Slack, Dropbox, Quick Books, and the other usual suspects.
• Can dabble in Google Ads or Meta Ads without breaking the internet.
• A working knowledge of semicolons.