Senior AI​/ML Engineer

Improve the lives of others while Caring. Connecting. Growing together.

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while
Caring. Connecting. Growing together.

In support of AI 10.0 Scaling and leveraging AI to apply processing rules directly from source documentation via enterprise assets, we’re adding resources to our Claim Edit Hub team. This team will work to derive rules/edits directly from source documents (i.e. Policies) and expose them via Agentic workflow to make them accessible in a real time manner. This will also support our “shift left” strategy to enable claim edits/rules to be executed on Trial Claims to provide transparent cost estimates to Providers and Members.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Design, develop, and deploy scalable AI/ML models and automation solutions to solve complex business problems
• Build and maintain end-to-end ML pipelines including data ingestion, feature engineering, model training, and deployment
• Develop automation frameworks for model training, testing, validation, and monitoring (MLOps)
• Collaborate with data science, engineering, product, and business teams to deliver AI-driven solutions
• Optimize model performance through continuous evaluation, tuning, and retraining strategies
• Ensure scalability, reliability, and governance of AI models including compliance and data integrity
• Integrate AI/ML solutions into production systems using CI/CD and cloud platforms
• Stay updated with emerging AI/ML technologies and automation best practices to drive innovation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

#OptumTechPJ

• Bachelor's or Master's Degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Engineering, or a related technical field
• 5+ years of software engineering, AI engineering, or machine learning engineering experience
• 3+ years of hands-on experience developing AI/ML solutions, including Generative AI, LLMs, NLP, and traditional machine learning models
• 3+ years of experience designing, building, and deploying production-grade LLM applications, RAG pipelines, AI agents, and orchestration workflows
• 5+ years of solid Python development experience supporting AI and data-intensive applications
• 3+ years of experience with AWS AI and cloud-native services including Bedrock, Sage Maker, Lambda, Open Search, ECS/EKS, and S3
• 2+ years of experience with vector databases, embeddings, semantic search, and enterprise knowledge retrieval systems
• 2+ years of experience implementing MLOps, LLMOps, model monitoring, evaluation frameworks, and AI operationalization practices

• 2+ years of hands-on experience with Agentic AI frameworks such as Lang Graph, Semantic Kernel, CrewAI, Auto Gen, MCP, or Agent Core
• Experience implementing multi-agent architectures and autonomous workflow orchestration
• Experience with…