Office Assistant, OB​/Gyn

Job Details

Job Location
:
Trinity Health Hospital Campus & Medical District - Minot, ND 58701

Position Type
:
Full Time

Salary Range
: $16.39 - $22.95 Hourly

Job Shift
:
Days

Job Category
:
Customer & Admin Support

Performs variety of clerical duties to include greeting patients, scheduling appointments, answering telephone calls, and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas, as needed.

• Licenses and Certifications Required
  :
  None
• Educational Requirements
  : HS Diploma or GED, preferred
• Experience Requirements
  :
  • Customer service experience or training, required. Preferably six (6) months minimum
  • Experience in a clerical or office setting, preferred
  • Medical terminology knowledge, preferred
  • Experience with computer appointment software, preferred
• Special Skills or Training Requirements
  :
  • Ability to communicate effectively in person and on the telephone
  • Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately
  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution
  • Ability to handle confidential and sensitive information
  • Ability to work in a fast-paced environment; working efficiently and multi-tasking
  • Compliance with all Privacy and Confidentiality Standards per Trinity’s policies