Financial Counselor

Join to apply for the Financial Counselor role at Trinity Health
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This range is provided by Trinity Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.12/hr - $29.17/hr

The Financial Counselor plays a key role in the revenue cycle process by providing patients with financial guidance related to medical expenses, insurance benefits, and payment options. Under the direction of Patient Financial Services leadership, this role ensures that patients understand their financial responsibilities while identifying opportunities for financial assistance.

This position is responsible for collecting payments, setting up payment plans, generating cost estimates, and reviewing self‑pay balances. The Financial Counselor assists patients in applying for Trinity Health’s financial assistance program, government aid, and other financial resources. Additionally, this role manages delinquent accounts, coordinates with collection agencies, and ensures compliance with hospital policies regarding financial transactions.

This position requires strong problem‑solving skills, independent decision‑making, and the ability to manage multiple financial tasks in a fast‑paced environment.

• Health, Vision, and Dental
• HSA
• Life insurance
• 401K
• PTO and Sick leave
• Employee referral program

Entry level

Full-time

Finance and Sales

Hospitals and Health Care