Personal Banking Associate​/Customer Service Specialist

Personal Banking Associate/Customer Service Specialist

Join to apply for the Personal Banking Associate/Customer Service Specialist role at Cornerstone Banks

At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust.

This position is responsible for assisting the Personal Bankers. The incumbent will be trained to provide backup services, including collateral perfection and tracking, monitoring, tickler resolution and other duties necessary to assist the Personal Banker in providing timely loan closings/account openings as well as ongoing monitoring support. In addition, this position will be trained in all Customer Service Specialist duties.

• Excellent customer service skills
• Knowledge of all bank deposit products and policies
• Basic knowledge of bank mortgage and investment products and services
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm‑Leach‑Bliley Act, Regulation E, and teller roles and responsibilities relating to each act

High School Diploma or GED and 3 years of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

• People‑first culture with real responsibility
• An innovative approach to banking
• Development opportunities for continual growth
• Competitive Pay and a Comprehensive Benefits Program
• Incentive Compensation Plan

Ready to make a difference?
Apply now and bring your best to Cornerstone Bank.

Pre‑employment background and credit screening are required for this position.

EOE, Including Disability/Vets