Plant Quality Manager

Job Description

Summary

The Quality Manager is responsible for Planning, Organizing, and Implementing all the activities

necessary to ensure the quality and compliance of our products.

Oversees and ensures that all processes in the GMP plant meet consistent results following the

appropriate regulatory standards and certifications.

Essential Functions:

 Define, implement, and maintain policies, procedures, and controls necessary to meet all

regulatory requirements for dietary supplement and vitamin manufacturing facilities, including

NSF, GMP, HACCP, SQF, FDA, and related standards.

 Develop and deploy procedures, programs, and practices required to achieve and maintain

certifications, customer requirements, and business objectives.

 Serve as the primary liaison with regulatory agencies and certification bodies, including FDA,

FDACS, NSF, and other authorities. Lead regulatory, customer, and third-party audits and ensure

timely resolution of any observations or non-conformances.

 Champion the internal audit program through continuous improvement initiatives, best practice

sharing, and cross-functional collaboration.

 Lead investigations of quality non-conformances, customer complaints, deviations, and out-of-

specification results. Conduct root cause analyses, implement corrective and preventive actions

(CAPA), and ensure timely closure and documentation.

 Develop, maintain, and monitor Standard Operating Procedures (SOPs) and quality system

documentation, ensuring documents are controlled, accessible, and compliant with regulatory

requirements.

 Promote and enforce GMP, food safety, food defense, and quality system requirements

throughout the organization, ensuring effective communication and implementation of SQF and

related standards.

 Prepare and present management reports by collecting, analyzing, interpreting, and

summarizing quality and operational data.

 Establish, monitor, and drive Quality Key Performance Indicators (KPIs), leading initiatives to

improve product quality, compliance, customer satisfaction, and plant performance.

 Implement and oversee methods used to inspect, test, and evaluate products, raw materials,

packaging components, manufacturing processes, and production equipment.

 Review and maintain quality control testing records, evaluate analytical and microbiological

results, and make disposition decisions for raw materials, work-in-process, and finished goods to

ensure compliance with specifications.

F-SOP-0048-5 FTN USA

 Support the Quality Director in the development, deployment, and continuous improvement of

quality policies, programs, and strategic initiatives.

 Ensure compliance with environmental regulations, corporate standards, and applicable local,

state, and federal requirements.

 Provide leadership and direction to the Sanitation Team, ensuring effective execution of the

Master Sanitation Schedule, verification activities, training programs, and continuous

improvement initiatives supporting food safety and regulatory compliance.

 Serve as the primary liaison between customers and the organization for all quality-related

matters, including complaints, investigations, audits, corrective actions, specifications, quality

agreements, and performance metrics.

 Ensure compliance with all City of Miramar testing ordinances and requirements, including

coordination, scheduling, review, retention, and reporting of required testing results, while

serving as the primary contact for related regulatory interactions.

 Manage the procurement, inventory control, and availability of all quality-related supplies,

laboratory consumables, testing materials, sanitation verification tools, and other resources

required to support quality operations.

 Develop, manage, and monitor the…