Executive Client Partner

If our name sounds familiar, there’s a reason why. We’re the people behind the iconic Koozie® Can Kooler – and more! As one of the largest suppliers in the promotional products industry, you’ve probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award‑winning calendars, to name just a few.

Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver.

Remote
· Travel up to 50%

As an Executive Client Partner, you’ll own Koozie Group’s largest and most complex accounts — the national buying groups, distributor networks and enterprise distributors that anchor a segment — and be accountable for growing them. You’ll build multi‑year account strategies, construct executive‑level value and ROI cases, and navigate multi‑stakeholder buying committees to win Koozie Group a bigger place in each account’s company stores, programs, web stores and preferred‑supplier lists.

You’ll work alongside a Client Success Partner, your Segment Leader, and our field and inside sales teams so every branch of the account sells Koozie Group the same way.

• Own account growth.Manage a balanced book of named national accounts end to end — strategy, relationship, retention and growth — and deliver revenue, margin and share‑of‑wallet targets.
• Build multi‑year account plans.Map opportunity and whitespace across each account, set clear goals, initiatives and ROI, and review progress with the customer in executive Quarterly Business Reviews.
• Navigate the buying committee.Build relationships with ownership, executive leadership, procurement, merchandising, marketing and supplier‑relations teams, and identify and equip the internal champions who move decisions forward.
• Lead with insight.Diagnose each account’s business challenges, reframe them with data, and build multi‑product and program solutions backed by a clear business case.
• Manage the commercial terms.Lead proposals and navigate procurement; negotiate and renew distributor agreements, program pricing and promotions; and partner with your Segment Leader on program and contract structures.
• Activate the field.Partner with field account managers on top opportunities, branch visits and regional QBRs, and brief sales teams on account priorities each quarter.
• Protect the customer experience.Partner with your Client Success Partner on the post‑sale experience and serve as the escalation point across Customer Care, Operations, Pricing and Finance.
• Forecast and report.Maintain an accurate account forecast in Salesforce and report trends, risks and opportunities to sales leadership.
• Expand and represent.Secure customer references and multi‑year expansion, and represent Koozie Group at account events, trade shows and conferences.

• Revenue and gross‑margin growth versus plan for each assigned account
• Share of wallet and product‑line penetration within each account
• Multi‑year retention and expansion across your book
• Forecast accuracy and Salesforce hygiene
• Account plans and executive QBRs completed on cadence

• 7+ years of strategic or national account management in B2B, including managing multi‑million‑dollar books and enterprise buying committees
• A track record of multi‑year account growth through business planning, negotiation and executive relationships
• Executive presence and the ability to build a business case or ROI story that resonates with senior leaders
• Strong financial and analytical skills: you can build an account P&L, read the data and turn it into a recommendation
• The confidence to challenge a customer’s thinking in a way that’s credible, not abrasive
• Advanced Excel and PowerPoint; working knowledge of Salesforce or another CRM
• Self‑directed and organized, able to manage several large, complex accounts at once
• Ability to travel up to 50%, including trade shows and overnight trips

• Bachelor’s degree in business, marketing or a related field (or equivalent experience)
• Experience in the promotional products, hard‑goods or advertising specialty industry, or selling through distributors
• Experience with ERP or BI tools