IT Operations Support Specialist

Become an IT Operations Support Specialist focusing on both Windows and Apple devices. This position involves imaging, troubleshooting, and supporting various technical needs.

Bringing 3–5 years of IT experience is essential as you will work on software installations and provide support in resolving issues across desktops and mobile devices. You will also manage asset inventory and coordinate necessary repairs, aligning closely with the company's standards.

Key Responsibilities:

• Image and install software on Apple and Windows laptops

• Troubleshoot deployment issues effectively

• Oversee printer break‑fix and installations

• Manage asset handling and disposal processes

• Support first level troubleshooting for VDI

Requirements:

• 3–5 years IT experience with technical training

• Proficient in Windows and Macintosh operating systems

• Strong understanding of basic networking concepts

• MCP or A+ certification preferred

• Exceptional customer service and interpersonal skills

Leverage your technical skills in a role that emphasizes collaboration and operational excellence.
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