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Customer Success Manager — Mid‑Market IoT

Job in Mishawaka, St. Joseph County, Indiana, 46546, USA
Listing for: Digi International
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 57000 - 89000 USD Yearly USD 57000.00 89000.00 YEAR
Job Description & How to Apply Below

Digi International, through its Smart Sense IoT division, is seeking a Customer Success Manager in Mishawaka, IN. You will own post-sale relationships for a portfolio of mid-market accounts across healthcare, food service, and more, driving adoption, renewals, and advocacy.

The role blends deep customer engagement with scalable processes, using Totango and other CRM tools, with about 25% travel and a Hybrid work setup.

Our team is growing, and we are hiring a Customer Success Manager — Mid‑Market IoT in Mishawaka, IN, United States.

We are looking to fill the Customer Success Manager — Mid‑Market IoT position at Digi International in Mishawaka, IN, United States.

The Customer Success Manager — Mid‑Market IoT role at Digi International is now open for applications in Mishawaka, IN, United States.

Join us at Digi International as our next Customer Success Manager — Mid‑Market IoT in Mishawaka, IN, United States.

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