Pre-Service Authorization Specialist

Pre‑Service Authorization Specialist –
Saint Joseph Health System (Indiana)

Join the Pre‑Service Authorization team and play a key role in supporting accurate financial clearance, exceptional patient experiences, and organizational success. You will research and analyze patient and insurance information, verify benefits and authorizations, and ensure pre‑service financial requirements are met—helping patients begin their care journey with clarity and confidence.

• Support financial clearance for complex, high‑dollar services
• Verify insurance, benefits, and authorizations across multiple facilities and states
• Analyze data, prepare reports, and identify process improvement opportunities
• Contribute to a mission‑driven healthcare environment focused on quality and safety

• Obtain and validate insurance information, benefits, authorizations, and pre‑service collections
• Research, compile, and analyze data for operational initiatives and reporting
• Communicate with patients, physician offices, and clinical teams to ensure accurate pre‑service workflows
• Utilize multiple systems to perform verification, generate reports, and create educational materials
• Support leadership with data summaries and trend analyses that inform decision‑making
• Ensure adherence to organizational policies, confidentiality standards, and compliance guidelines

• High school diploma or equivalent
• 2‑5 years of experience in financial clearance, scheduling, or patient access
• Proficiency with patient registration and accounting systems
• Strong knowledge of payer guidelines and verification processes
• National certification (HFMA CRCR or NAHAM CHAA) required within one year

• Associate degree
• Experience with complex ancillary testing
• Advanced scheduling and insurance mastery

Full time

• Tuition reimbursement for all full and part‑time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
• Retirement savings account with employer match
• Generous paid time off program + 7 paid holidays
• Colleague well‑being resources
• No mandatory overtime
• Employee referral incentive program
• State of the art equipment, unlimited CEU’s and supportive team approach

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply today and help us ensure every patient’s experience begins with accuracy, compassion, and exceptional service.