Director - Quality JLTV

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us.

We R.I.D.E. with Sgt. Smith!

We are Responsive We have Integrity We are Dynamic We exhibit Excellence

• Develop and implement the plant’s quality strategy aligned with corporate objectives and customer requirements
• Serve as the senior quality leader for AM General’s JLTV production program
• Build a proactive quality culture focused on prevention, root-cause problem solving, and accountability
• Lead plant quality KPIs, including first-time capability, defect rates, customer claims, warranty performance, and final inspection results
• Drive improvements in inline quality, end-of-line testing, and vehicle validation processes
• Establish robust containment, escalation, and feedback loops for production issues
• Champion structured problem-solving methodologies (A3, 8D, DMAIC, root-cause analysis)
• Lead cross-functional teams to address systemic quality issues and implement sustainable corrective actions
• Identify trends through data analytics and lead targeted improvement plans
• Act as the primary quality interface with the USG, regulatory bodies, or other major customers
• Oversee supplier quality performance, incoming inspection, and supplier corrective actions
• Drive alignment between supplier quality initiatives and plant needs
• Lead, coach and develop the Quality Department team for AM General’s JLTV operations with specific oversight of quality engineering and final inspection and verification
• Achieve and maintain compliance to ISO/IATF and other customer required external certification

• Bachelor’s degree in engineering or a related technical field preferred or equivalent experience
• 10+ years of related role experience in Quality Assurance systems implementation and management preferably in Aerospace and Defense Industry specifically in vehicle assembly or in commercial automotive environment. Final vehicle assembly experience preferred
• Prior experience leading and working in a union environment preferred
• 5+ years in people leadership experience required, including but not limited team management, motivating employees, resolving conflicts, developing talent, and fostering a positive team culture
• Broad knowledge of Quality theory, principles, and statistical process control
• Diverse knowledge of inspection and control methods, techniques, and documentation
• Exceptional organizational skills with a proactive and self-empowered approach
• Proficient in Microsoft Office applications, with a focus on efficiency and productivity
• Clear and effective communication skills, both written and verbal, fostering collaboration
• Strong attention to detail, with the ability to prioritize, multitask, and achieve meaningful results through creative problem-solving
• Self-motivated and capable of working autonomously while supporting team success
• Demonstrated leadership and mentoring abilities, with a focus on inspiring and empowering others

• Sight: must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
• Hearing: must be able to regularly hear well enough to communicate

• Physical
  
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