Residential Sales Consultant

Residential Sales Consultant

Join to apply for the Residential Sales Consultant role at Service Experts

Reports To: Sales Manager or General Manager

Status: Full‑time, Regular position

Category: Sales

Location: 1835 Leer Dr, Elkhart, IN 46514

Pay: Residential Sales Consultants earn an average of $90,000 to $120,000 in commissions annually, plus bonus opportunity. Top performers earn more!

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals, initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up-to-date on the latest industry trends, service methods, systems and technology within the market and the business.

Our Residential Sales Consultants (RSCs) are highly ambitious, results-oriented, and self‑motivated individuals. Skilled in providing innovative, customer‑related recommendations, developing effective proposals, handling negotiation, and closing sales. The successful RSC must possess:

• At least a high‑school degree or GED; a bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, preferably direct selling to consumers.
• Strong selling and business‑development skills.
• Demonstrated ability to communicate concepts to a variety of audiences effectively.
• Committed to delivering high‑quality, customer‑focused service.
• Excellent interpersonal skills, understanding customer concerns and translating them into business solutions.
• Valid driver’s license with an acceptable driving record.
• Consistent positive attendance record.
• Availability to work flexible hours and on‑call shifts as needed.
• Physical ability to climb ladders and/or attic stairs; maneuver in attics, basements, and crawl spaces to access HVAC units and take measurements.

• Competitive Pay with incentive opportunities.
• Paid Time Off and Company Holiday Pay.
• Medical, Dental, and Vision Insurance programs.
• 401(k) Retirement Savings Plan with company matching contributions.
• Life Insurance and disability insurance options.
• Supplemental benefit programs.
• World‑class training opportunities through our Experts University.
• Career development opportunities.

Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request. To request an accommodation, please email talenta