Customer Support Administrator Thrift

Support Mission Thrift’s mission with a role in Customer Support and Administration. Provide essential administrative support while enhancing customer service across various channels in a hybrid working environment.

As a Customer Support Administrator at Mission Thrift, you'll play a vital role in operations and administrative functions. Your responsibilities will include customer service support, coordination of meetings, and event logistics, while creating an efficient day-to-day functioning of the organization. The ideal candidate will display strong attention to detail and a commitment to the charitable values of Mission Thrift.

Key Responsibilities:

• Deliver exceptional customer service and loyalty support

• Coordinate schedules, logistics, and meeting agendas

• Prepare and distribute correspondence and reports

• Maintain organized records and filing systems

• Identify administrative process improvements

Requirements:

• Certificate in business administration or event management

• 3-5 years in office administration or event coordination

• Proficiency in Microsoft 365 Suite

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

Enhance customer experience while supporting Mission Thrift’s charitable goals in this unique role.