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Director, CX Transformation & Professional Services

Job in Mission, BC, U4S, Canada
Listing for: TTEC Digital
Full Time position
Listed on 2026-10-16
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 150000 - 190000 CAD Yearly CAD 150000.00 190000.00 YEAR
Job Description & How to Apply Below

TTEC Digital seeks a Director of Professional Services to guide complex Genesys CX implementations, lead delivery teams, and own customer outcomes. You will drive pre- and post-sales activities, mentor engineers and solution architects, and shape engagement strategies with clients and partners.

The role emphasizes strategic leadership, cross-functional collaboration, and delivering measurable business value across cloud contact center technologies.

This position is for the Director, CX Transformation & Professional Services role at TTEC Digital.

Join us at TTEC Digital as our next Director, CX Transformation & Professional Services in Mission, BC, Canada.

We are currently recruiting a Director, CX Transformation & Professional Services for our team in Mission, BC, Canada.

This is an excellent opening to take on the Director, CX Transformation & Professional Services role at TTEC Digital.

As a Director, CX Transformation & Professional Services, you will play an important part at TTEC Digital in Mission, BC, Canada.

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