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Client Care Specialist - Eagle Hill Animal Hospital

Job in Mission, BC, Canada
Listing for: BC - Eagle Hill Animal Hospital
Full Time, Part Time position
Listed on 2026-02-14
Job specializations:
  • Outdoor/Nature/Animal Care
    Veterinary, Animal / Pet Care
Salary/Wage Range or Industry Benchmark: 19.5 - 24 CAD Hourly CAD 19.50 24.00 HOUR
Job Description & How to Apply Below

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients.

Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Candidates with high emotional intelligence, emotional resilience and conflict skills who have 2 years experience in the veterinary field will be considered assets for this position.

Why Join Vet Care?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.

Professional Growth: Access to a continuing education platform, to develop your veterinary skills.

What The Role Can Offer

  • Competitive Base Salary
  • Medical & Dental Insurance
  • Comprehensive benefits include: medical, dental & life insurance
  • Flexible Schedule
  • Vacation & Paid Time Off
  • Pay Rate: $19.50 - $24.00

    The Vet Care Community Benefits

  • A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
  • A community wide social platform
  • Recognition programs
  • Access to our veterinary learning platform
  • About Vet Care

    Vet Care () is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.

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