Beauty Department Manager

Come make your difference in communities across Canada, where authenticity, trust and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

Do you have a passion for Beauty and Cosmetics Products? Are you an enthusiastic leader with a flair for driving sales? If so, we have an exciting opportunity in Real Canadian Superstore for the right person that has a passion for both retail and beauty!

A Beauty Manager is not just about retail and customer service, this role is about building connections, fostering creativity, and experiencing personal and professional growth. Guide your team to reach their full potential while delivering exceptional service to customers. Join us in inspiring others to look and feel their best as a Beauty Manager at Superstore!

In this exciting and rewarding role of Beauty Manager at Superstore, you will invigorate excellence in your team, motivating and engaging them to surpass their targets. As a customer‑centric leader, you will prioritize the needs of our valued customers while employing strategic thinking to foster a strong team culture conducive to achieving or exceeding sales and cost‑to‑serve targets. In addition to your managerial responsibilities, you will also play an integral part as a Beauty Expert.

Your expertise in advising customers on products, application techniques, and latest trends will enable them to make informed choices that align with their unique styles. By providing comprehensive information, advice, application guidance, and information on beauty products offered by Superstores beauty department, you will drive sales growth while maintaining exceptional levels of customer satisfaction.

• Oversee the day‑to‑day operations of the beauty department
• Ensure the department meets or exceeds sales and profitability goals
• Manage departmental expenses, shrink and labour
• Communicate regularly with store management and other department managers to ensure store‑wide goals are met
• Possess a “selling is fun” attitude
• Build customer loyalty through follow up and repeat business
• Promote sales of beauty products and provide information on new or existing products
• Train and develop department colleagues in customer service, product knowledge, and merchandising
• Seek out development opportunities such as through workshop or education sessions to ensure product knowledge is current; participate in workshop or education sessions and learn through other online offerings to keep product knowledge up to date (e.g., The Academy, vendor schools, You Tube)
• Ensure merchandise is stocked, displayed, and priced appropriately
• Maintain a clean and safe department for customers and colleagues
• Be constantly on the lookout for great talent to join our team
• Lead, coach and motivate colleagues to improve productivity, engagement, and retention
• Be committed to maintaining merchandising and operational standards
• Build and lead diverse teams that foster a workplace of inclusiveness and belonging

• High school diploma or equivalent; some college coursework preferred
• Previous retail management experience, preferably in a beauty department
• Proven consultative skills to provide information, advice, and guidance to customers on Superstore’s beauty products
• Selling experience with a proven track record
• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
• Strong leadership and interpersonal skills with the ability to motivate and develop associates
• Excellent organizational and time‑management skills
  
  Proficiency in basic computer skills, including Microsoft Office
• Knowledge of retail operations, including merchandising, inventory management, and customer service
• Commitment to providing excellence in customer service

• Ability to work a flexible schedule, including evenings and weekends
• Ability to lift and move up to 50…