US Volunteers Coordinator

Are you interested in building a career that makes a difference and creates a legacy? Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

As US Volunteers Coordinator, the successful candidate will play an integral role to contribute towards the development in US, planning, and delivery of the charity’s volunteers projects as well as the recruitment of the required volunteers by providing administrative support, oversight to the rest of the Volunteers teams across the organisation, and acting as a central point of contact/support for Head Office for all Volunteers needs.

Exploring new innovative Volunteers opportunities, preparing Volunteers opportunities in line with different departments. All in order to ensure smooth running of Volunteers operations, establish lines of communication, ensure value for money, and promoting a positive working environment.

This is a hybrid position. Applicants must currently reside in Mission Viejo, California, or surrounding areas within a commutable distance to be considered for this position.

Responsibilities include, but are not limited to:

• Provide administrative support and oversight in a timely fashion
• Achieve increased public interaction through Volunteers projects
• Improve local relations through outreach programmes
• Recruit volunteers and create volunteer opportunities in the area, alongside supporting fundraising events

• High School Diploma or equivalent required.
• At least 1 year of relevant experience in charity / office administration / events or volunteers’ management
• Experience working and/or volunteering in the US, with an understanding of the US voluntary sector, is highly desirable
• Driver with a clean licence and full-time access to a car, as regular travel.
• Flexible attitude, as the Volunteers Coordinator will be expected to support campaigns by attending activities and events that may take place in unsociable hours, such as evenings and weekends. Please note that any over-time will be compensated via Human Appeal’s TOIL Policy
• Passionate and knowledgeable about the international development sector
• Computer literate and database proficient; experience using Salesforce is desirable

• Managing and supervising volunteers, including developing their skillsets, providing volunteer engagement initiatives, and promoting a positive working environment
• Actively growing Human Appeal’s volunteer database in US including promoting volunteering opportunities, processing new volunteer sign-up requests from the Volunteers inbox, and conducting Volunteer Team Leader interviews
• Acting as a central point of contact and support for all volunteer queries and support requests, including providing prompt and thorough responses and resolving any volunteer issues
• Designing and delivering local volunteering projects and outreach programs to achieve increased public interaction with Human Appeal and improve local relations
• Management of all pertinent data input and data management- onto Salesforce, AMS, (suppliers, invoices, PO, campaigns, correct labelling) to ensure information is reflected accurately with an audit trail in line with protocol.
• Exploring new and innovative ideas to maximize the potential of Human Appeal’s volunteering programs
• Produce reports, data sheets, and content material
• Provide Procurement support by Obtaining quotes for; venues, coaches, AV, catering etc. ensure smooth running and value for money in relation to volunteer activities
• Organize travel and hotels arrangements by contacting local/corporate providers/suppliers and maintaining good relations to ensure value for money, making sure travel needs are met to a satisfactory standard.
• To help grow the donor database of the charity. Suggest new innovative fundraising opportunities. To help identify and manage regular and emergency campaigns that can be carried out in the region, by researching, networking, source/identify opportunities (collaborated with…