Part-Time Circulation Assistant, Berkeley Heights Public Library

Part-Time Circulation Assistant, Berkeley Heights Public Library

Part-Time Circulation Assistant

Berkeley Heights Public Library is seeking energetic and customer-service oriented individuals to join our staff at the circulation desk.

Job

Responsibilities include:

• Assist patrons with inquiries, locating materials, and navigating the ILS catalog
• Perform circulation tasks, including item check-in, check-out, renewals, issuing cards, updating accounts, and collecting items from outdoor book drop.
• Prepare library materials for holds and transfers to other libraries.
• Manage patron holds, interlibrary loan materials, and resolve basic account issues (fines, fees).
• Provide basic troubleshooting for library computers, copiers, and scanners.
• Shelve, shelf-read, shift, and organize materials to maintain an orderly collection.
• Participate in opening/closing procedures.
• Assist with program prep and set up, as needed.
• Promote the library services and programs.
• Answers phone in a professional and courteous manner and performs general reception duties.
• Enforce Library rules of conduct and policies with patrons while maintaining a welcoming environment that is friendly, warm, and inclusive of all library patrons.
• Welcomes and accepts input, seeks out advice on how to handle situations, and supports team members by keeping them informed and offering help.
• Other duties as assigned.

Requirements:

• Strong computer literacy, including Google Suite, MS Office, Canva, Koha ILS system, and ability to learn new software systems.
• Must be able to exercise judgement in public service situations and be able to multitask as needed with a proactive and positive approach to problem-solving.
• Ability to work a flexible schedule, including regular nights and weekends.
• Punctuality, reliability, trustworthiness, and excellent attendance required.
• Effective oral and written communication skills.
• Able to work independently as well as part of a team.
• Proven track record of working with a variety of age groups and diverse populations.
• Ability to communicate effectively with the public and staff members and foster a supportive and respectful workplace.
• Approaches challenging situations with a caring demeanor both with patrons and colleagues.
• Ability to push library carts up to 40 pounds, bend down close to ground to shelve, reaching up to the top shelves, including use of a stepstool, if necessary, and move library materials as needed.
• College degree preferred, High school diploma or equivalent accepted with previous experience in customer service.

Hours:

This position will work approximately 16-20 hours a week, with a scheduled rotation of weekend hours.

This position is part-time and could include morning, afternoon, and/or evening shifts. There is a possibility to fill in more hours as coverage is needed. Pay rate is $19.64 an hour.

Please send a resume with a cover sheet to Ann-Marie Sieczka at Annmarie.sieczka . Applications accepted until filled, preference for applications received by:
October 9th

“Good Faith” Salary, Range, or Rate of Pay