Business Operations Manager

Reports To: Executive Director
Employment Type: Full-time

Who We Are:Foundation for Social Connection (F4SC) is dedicated to advancing social connection nationwide, rooted in evidence for our collective well-being. Our work translates research into practice, creates long-lasting partnerships and convening opportunities for field builders, and prioritizes social connection as a national value powered by lived experiences.

The Business Operations Manager plays a critical role in supporting the financial health and operational efficiency of the organization. This position is responsible for strategic finance operations, bookkeeping, financial reporting, software and systems management, project management and general/HR administrative operations. The ideal candidate is highly organized, detail-oriented, and comfortable working across strategy, finance, technology, and administrative functions in a mission-driven nonprofit environment.

• Maintain accurate and timely bookkeeping records, including accounts payable, accounts receivable, payroll coordination, and expense tracking
• Analyze financial data and provide insights to senior management for decision-making
• Reconcile bank and credit card accounts on a regular basis
• Prepare monthly and quarterly financial reports for leadership and the board
• Manage annual budgeting, forecasting, and audit processes
• Ensure compliance with nonprofit financial policies, grant requirements, and applicable regulations

Operations & Systems Management

• Manage and maintain core business software systems (e.g., accounting, CRM, donor management, HR, project management tools)
• Serve as the primary point of contact for software vendors and troubleshoot system issues
• Document and improve internal processes to increase efficiency and accuracy
• Ensure data integrity and proper access controls across systems

Administrative Support

• Oversee general administrative functions such as vendor management, contracts, insurance, and office operations
• Support HR-related administration, including onboarding, offboarding, and employee records
• Maintain organized digital and physical records
• Provide operational support to leadership and program teams as needed

Cross-Functional Support

• Collaborate with program and development teams to manage reporting, budgeting, and grant tracking
• Assist with special projects and operational initiatives aligned with organizational goals

Required

• 3-5 years of experience in operations, finance, bookkeeping, or strategy roles
• Strategic, solutions-oriented leader who builds systems that enable effective, mission-driven operations
• Strong knowledge of financial reporting, budgeting, and forecasting
• Experience with accounting and business software (e.g., Quick Books, , Gusto)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities independently and meet deadlines
• Comfort with process improvement and systems optimization
• Excellent analytical, problem-solving, and decision-making skills
• Strong leadership and communication abilities
• High level of integrity

Preferred

• Experience working in a nonprofit organization
• Familiarity with nonprofit financial reporting and compliance
• Associate’s or Bachelor’s degree in Business Administration, Accounting, Finance, or a related field
• Professional certification such as CPA, ACCA, CFA, or CMA
• Requires discretion and professionalism when handling sensitive financial and personnel information
• Commitment to equity, inclusion, and the organization’s mission

Reporting, Compensation, and Benefits

This position will report to the Executive Director. The salary range for this position is $80,000 – $85,000, commensurate with experience.

This is a flexible/hybrid position, with an office…