General Manager- Biergarten

The Standard is anything but standard. Since 1999, we've redefined hospitality by blending bold design, immersive experiences, and local culture. Rising above the High Line in NYC’s Meatpacking District, The Standard, High Line features 338 rooms with floor-to-ceiling views, a vibrant beer garden, the legendary Top of The Standard, Le Bain rooftop discothèque, and The Standard Grill—an NYC dining staple.

Mission

We create memorable experiences by fostering a diverse and inclusive community of team members, collaborators, and guests who call The Standard home.

About the Role

The General Manager (GM) leads the Biergarten’s daily operations, ensuring an exceptional guest experience while driving profitability, team leadership, and brand integrity.

Key Responsibilities

Guest Experience & Service

• Deliver an engaging, high-energy atmosphere that excites guests and exceeds expectations.
• Build genuine guest relationships, anticipating needs and creating memorable experiences.
• Maintain the highest service, food, and beverage quality standards.

Operational Leadership

• Recruit, train, and manage front-of-house staff, ensuring top-tier hospitality.
• Implement and uphold SOPs, health codes, and safety standards.
• Oversee floor operations, ensuring smooth shifts and optimal team performance.
• Monitor and maintain inventory, par levels, and product quality.

Financial & Business Management

• Set and manage budgets, sales targets, and cost controls.
• Analyze financial data and implement strategies to maximize revenue.
• Collaborate with Marketing on promotions, events, and brand initiatives.
• Identify trends and competitor insights to stay ahead in the industry.

Leadership & Culture

• Foster a diverse, inclusive, and high-performing team.
• Lead with authenticity, energy, and motivation, ensuring staff engagement.
• Uphold The Standard’s brand values, creating a welcoming and dynamic environment.

Qualifications

• Proven experience in restaurant/bar management, preferably in high-volume, fast-paced environments.
• Strong leadership, problem-solving, and guest service skills.
• Knowledge of financial management, budgeting, and inventory control.
• Ability to train, develop, and inspire a team.
• Comfortable in high-energy, high-pressure settings.
• Fluent in English; multi-lingual a plus.

Physical & Schedule Requirements

• Ability to stand for extended periods, lift up to 40 lbs, and perform physical tasks.
• Open availability, including nights, weekends, and holidays.

Compensation and Benefits

• Pay Rate $100k-110k / Year
• Excellent and affordable health care coverage.
• Life Insurance, Disability Insurance, Pet Insurance.
• 401k with Company match.
• 160 hours of PTO / year and Company recognized holidays.
• Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace.
• Employee Meals, Employee Referral Program, Commuter Discounts.
• Regular fun staff events and celebrations!