Chief Steward

Chief Steward (Job Number: ) Work Locations

Double Tree by Hilton Resort & Spa Marjan Island, Marjan Island Blvd. Ras Al Khaimah 1468

Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 9,000 properties with more than 1.3 million rooms in 141 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world.

We have more than 200+ million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.

As a Chief Steward, you will lead the strategic management and performance of all stewarding-related human capital activities, including talent acquisition, succession planning, and the execution of specialized technical training. You will drive operational excellence by overseeing performance management, ensuring compliance with health and safety protocols, and fostering positive employee relations to maintain the highest service standards at the resort:

• Lead high-performance teams through continuous training, safety certification, and performance-based succession planning.
• Engineer operational workflows that ensure seamless equipment delivery and stewarding support during high-volume operational restaurants and banquet events.
• Uphold HACCP compliance by implementing comprehensive deep-cleaning schedules and maintaining "audit-ready" kitchen environments.
• Maximize asset ROI by overseeing a preventive maintenance program for all heavy dishwashing and kitchen machinery.
• Drive departmental profitability by managing the P&L and implementing aggressive cost-control measures for chemicals and labour.
• Minimize financial loss by executing strict breakage-reduction programs and monitoring monthly operating equipment variances.
• Master inventory control through rigorous monthly audits and par-level management of all chinaware, glassware, and silver assets.
• Guarantee product excellence by enforcing meticulous sanitation and polishing standards for all guest-facing equipment.
• Optimize resource consumption by calibrating chemical dispensing systems to reduce waste while maintaining hygiene standards.
• Advance sustainability goals by leading waste segregation and reduction initiatives to lower the resort’s environmental footprint and disposal costs.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Purpose, Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

As with any job, we do have certain criteria that you will need to meet in order to be considered. These are detailed as follows:

• Tertiary qualifications or a collegiate-level degree in Hospitality Management, Food & Beverage, or a related field.
• Proven management experience in stewarding or BOH operations within a high-volume hotel, resort, or large-scale catering environment.
• Exceptional leadership and communication skills to effectively manage a large, diverse team of stewards and other staff.
• Strong commercial and business acumen with the ability to analyse P&L statements and manage departmental operational budgets.
• A passion for operational excellence and the vision to build a winning team focused on hygiene and efficiency.
• Extensive knowledge of HACCP, local food safety regulations, and chemical handling protocols.
• A…