Senior Engagement Manager, Europe

Full-time | Global SaaS/PaaS Scale-up | AI Voice & Conversational Platform

Region: Europe

Location: Flexible within your region, proximity to major airport preferred

AGIGO is a Swiss AI software company pioneering autonomous AI agents for human‑like voice and text interactions. Our proprietary technology is set to transform how businesses engage with customers. Designed for enterprise‑scale deployments in sales, support, and customer service, our AI platform is available via SaaS or PaaS. Backed by cutting‑edge innovation, a world‑class team, solid funding, and global ambitions, AGIGO will be scaling rapidly across industries and continents.

As Senior Engagement Manager, you will own the end‑to‑end success of our largest enterprise clients. You will act as the strategic point of contact post‑sale—ensuring smooth onboarding, high‑value implementation, and long‑term client success. You will work across industries such as finance, retail, telecom, healthcare, travel, and robotics, partnering closely with our technical support, product, and sales teams to turn complex deployments into scalable, trusted relationships.

• Act as the main engagement lead for assigned enterprise accounts—driving strategy, alignment, and long‑term value
• Coordinate onboarding, technical deployment, and integration efforts with support from internal teams
• Identify upsell opportunities and collaborate with Account Executives to expand usage across business units and regions
• Build and maintain trusted relationships with senior client stakeholders—both business and technical
• Monitor engagement health, ensure project milestones are met, and proactively manage risks and escalations

We are looking for a strategic, hands‑on engagement leader who thrives in a client‑facing role within a dynamic, growth‑oriented environment. The ideal candidate will have:

• 5–10+ years of experience in enterprise SaaS, AI/ML solutions, or PaaS implementations in a client‑facing role (e.g. Engagement Management, Strategic Customer Success, Consulting, or Program Management)
• A proven track‑record of working successfully in similar role(s) with or within large‑scale or global enterprises
• Deep understanding of enterprise technology deployments; experience in voice AI, CX platforms, or contact center systems is a plus
• Strong project management, stakeholder engagement, and business acumen
• Ability to navigate complex decision‑making environments and cross‑functional teams
• Fluent in English; additional languages are a plus

Join a fast‑growing company with truly game‑changing technology and global ambitions. This is the perfect time to come on board—in a high‑impact role with strong visibility, where your success directly contributes to shaping the future of enterprise AI. We offer competitive compensation, stock options, and a global career path in a company that is redefining how businesses engage with customers.

To apply, please send your resume and a brief introduction to jobs with the subject line:
Senior Engagement Manager, Europe – [Your Full Name].

By submitting your application, you agree to allow AGIGO to store and process your data for the purpose of considering you for employment. Unless otherwise requested, we may retain your data for up to one year to evaluate future opportunities.