Appian Administrator

Government Services, As They Should Be

532 Group exists to make change happen. We are a federal consulting firm dedicated to making government services effective, extensible, scalable, and secure. Our knowledge and experience allow us to see beyond the superficial and dig deep into the underlying cause of a problem - developing innovative solutions that will work today and tomorrow.

We are hiring for an Appian Administrator to work on a U.S. Federal Civilian project.

Candidates must have (or be able to obtain) a public trust clearance. This position requires candidates to obtain/maintain a public trust background investigation.

Candidates must be a U.S. Citizen, or Permanent Resident with a Green Card (no Visas, no Exceptions). Residency will be validated.

Start date:

Immediate

We are looking for an Appian System Administrator to join our team supporting federal clients. The person in this role will help maintain, enhance, and grow our internal Appian environment hosted on AWS Gov Cloud. You must be a hands‑on problem solver who thrives on troubleshooting complex issues independently, continuously learning, and adapting to platform changes.

• Continuously enhance our internal Appian platform site by adding features, improving performance, and implementing best practices.
• Perform comprehensive Appian system administration including user management, security configurations, site optimization, and health monitoring.
• Execute Appian hotfixes and upgrades using custom shell scripts developed by our team.
• Proactively troubleshoot and resolve Appian application and platform issues with minimal guidance.
• Read, interpret, and apply Appian documentation to solve emerging challenges as the platform evolves.
• Adapt platform configurations and custom scripts as Appian releases new versions and deprecates older functionality.
• Monitor and report operating efficiency, performance, and reliability of Appian applications.

• Provide hands‑on support for AWS Gov Cloud infrastructure including EC2 instances, S3 buckets, RDS databases, and related services as needed.
• Perform system administration tasks across Windows and Linux environments supporting the Appian environment as needed.
• Monitor system capacity, health indicators, and performance metrics; troubleshoot infrastructure issues end‑to‑end as they arise.
• Support environments with a focus on availability, durability, and uptime.
• Maintain a working knowledge of Application servers (JBoss, Tomcat) as part of installation and troubleshooting.
• Collaborate with the platform team on capacity planning and analytics for forecasting.

• Maintain security controls in compliance with Agency requirements and conduct remediation from security scans.
• Assist the platform team in obtaining and maintaining Authority to Operate (ATO).
• Ensure security and architecture policies are implemented so that the system meets governing architectural, security, data, and interoperability standards.

• REQUIRED:
  
  Proficiency with Git and Git Hub for version control and configuration management.
• Participate in CI/CD pipelines and deployment automation (Jenkins).
• Troubleshoot and enhance existing automation scripts as requirements and platform capabilities change.
• Drive continuous improvement in deployment processes and operational efficiency.

• Provide break‑fix support and incident resolution for all environments.
• Quickly and efficiently troubleshoot simple and complex issues to provide outstanding support for internal service level objectives.
• Demonstrate strong patter recognition to identify recurring issues and implement preventive solutions.
• Perform detailed troubleshooting across the full stack – from end user issues through middleware, application servers, and backend infrastructure.
• Execute both repetitive operational tasks (routine maintenance, monitoring) and sporadic platform projects (feature additions).
• Create and maintain runbooks, operating procedures, and system documentation.
• Ensure all necessary operational processes and procedures are carried…