Solutions Consultant; UK Project Manager

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions—‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’—we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in our Mission

Our mission is to make the world a better place to work and to achieve this mission we need your skills to support our Enterprise client implementation projects through the onboarding process. With your expertise and level of knowledge and experience, you will support sales, attend client face-to-face meetings and be a solutions engineer. You will consult with our clients to ensure that we are aligning their strategy to our technology and building them a world class platform.

This is a Fixed-Term Maternity Cover role.

What’s In It For Me?

A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!

Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal stakeholder relationships are part of the “RG Magic” that makes our culture thrive. Our Retail team works from our Dean Street office two days per week.

• Project managing our Enterprise level clients in the UK and delivering the implementation with the support of the BG Implementation Specialist for the technical setup
• Supporting sales, acting as a solutions engineer and be able to help and advise clients
• Creating tailored implementation plans and Gantt charts to present at client meetings and sales pitches during the implementation process
• Aligning innovative strategies with our technology solutions - Providing creative and customised solutions to meet clients’ individual needs within the scope of our product’s capabilities and the solutions on the client’s contract
• Designing and delivering presentations on proposed solutions
• Ensuring all projects are delivered timeously in accordance with project timelines and service start date in our T&Cs
• Bring focus to a client’s decision-making process by communicating and evaluating solution options
• Working with Clients to determine the most appropriate implementation and launch plan
• Acting as a Client Champion during the implementation process
• Testing and troubleshooting final system setups on delivery and implementation/project plans for projects

• Working with the Sales and Service team to help them understand the technical details in each implementation
• Ensuring customer database (Salesforce) and Guide
  
  CX are accurate and up to date
• Developing an excellent technical knowledge of our product and its capabilities
• Maintaining and continually improving our Demo Hubs

• Proven successful client-facing and/or project management experience
• Proficient communication and presentation skills
• Proven ability to plan and prioritise with good time management skills
• Adept at building rapport and dealing confidently with stakeholders, successfully building internal and external relationships
• Proven ability to work independently whilst being team-oriented, collaborating comfortably with different teams in the business
• A willingness to invest time and energy into learning new things and developing your skills

• A screening call with a member of the Talent Acquisition Team
• First Interview with Enterprise Implementation Team Manager & Head of Implementation (BG)
• Final Interview with Enterprise Director

At Reward…