IT- Level-Maintenance – Galileo Mission

Terms of employment

The position is also available part-time with a minimum of 30 hours per week.

• You have a degree or vocational training in Computer Science, Business Informatics, or a comparable field, with 2–5 years of professional experience.
• You bring experience with IT standards as well as servers, firewalls, switches, and media converters.
• You are proficient in working with UNIX- and Windows-based systems, use the Linux shell confidently, and handle Windows administration tasks.
• You analyze incidents, perform maintenance, and ensure stable system operations.
• You apply ITIL processes and document reliably using common tools.
• You communicate fluently in English, German skills are a plus.
• You are comfortable working in international environments and stand out with team spirit, clear communication, and a hands-on mentality.
• You work in a systematic, self-organized way and set priorities effectively.
• Ideally, you hold a German security clearance (Ü2) but not necessarily.

European mission with global impact: Work on a flagship project that connects Europe and has worldwide significance.

Shape future technology: In our Level-1 team, you play a key role in ensuring the secure operation of the European satellite navigation system. You analyze incidents, find solutions, and work closely with L2 and L3 teams.

A strong team: You can expect a respectful, international environment where collaboration and mutual support are highly valued.

Bridge between operations and technology: In this role, you are the link between system operations and technical implementation – applying your analytical and communication skills every day.

Learning and development: We support you with targeted training and continuous development to help you grow both professionally and personally.

Stability and perspective: Look forward to a varied role in a dynamic, cutting-edge environment with long-term development opportunities.

• You plan, document, and carry out maintenance work on IT infrastructures.
• You handle L1 hardware and software tasks such as monitoring, component replacement, or simple configurations.
• You monitor tickets, update statuses, and coordinate follow-up tasks with L2/L3 teams.
• You manage incidents and emergencies in line with clearly defined processes
• You maintain databases, documentation, and maintenance procedures.
• You act as a point of contact for the Support Desk and assist with maintenance plans, changes, and upgrades.
• You continuously develop your skills through L1 maintenance trainings and also take on on-call duties.
• You actively contribute to projects and reports.