Calibration Laboratory Supervisor

What we want you to do and what you need in order to do it.

Our Mission is to provide customer satisfaction by maintaining an environment dedicated to quality, capability and timeliness. The position requires the use of your education and experience to help accomplish our Corporate Mission and grow our business.

Our Culture is designed to foster team skills as well as individual skills. Each employee will be evaluated on his/her contribution to the team as well as his/her individual contribution towards attaining corporate goals. Training in both technical and general business knowledge will be provided for as long as you work for our team.

We expect you to maintain separation between personal and business responsibilities to allow for proper focus on the task at hand. A well-developed work ethic and task orientation will ensure quality service and timely delivery to our customers.

Our management structure is relatively flat and our style is relaxed and open. New ideas and cross-functional thinking are encouraged and most importantly, management will listen. We provide the tools to support our expectations and promote team and individual success. Metrics are used to ensure corporate goals are met and customer satisfaction is guaranteed.

Essco Calibration Laboratory, A Transcat Company is looking for an experienced Laboratory Supervisor to oversee daily operations and ensure compliance with ISO 17025 standards. This role supports the Laboratory Manager by managing workflow, supervising and developing staff, and maintaining high levels of productivity and quality.

The ideal candidate will bring proven leadership experience in a technical environment, a solid understanding of calibration processes, and the ability to coordinate team leads while driving process improvements. Strong organizational skills, technical aptitude across electrical, mechanical, and temperature disciplines, and familiarity with calibration software such as Indy Soft are highly valued.

Summary

The Laboratory Supervisor supports the Laboratory Manager by overseeing daily lab operations, ensuring productivity, quality, and compliance with ISO 17025 standards. This role includes supervising and training laboratory personnel, scheduling and balancing workloads, supporting technical staff, and driving process improvements. The Laboratory Supervisor also plays a key role in calibration quality assurance, documentation, and customer support, while fostering a safe and efficient work environment.

The following duties are essential to this role; other duties may be assigned as needed:

• Oversee daily lab operations to ensure work is completed efficiently, accurately, and in compliance with ISO 17025 standards.
• Schedule, assign, and balance workloads across shifts and teams to meet deadlines and customer requirements, coordinating expedited work as needed.
• Hire, train, and manage laboratory personnel, including setting onboarding goals, conducting performance reviews, and providing ongoing coaching and feedback.
• Manage the lab’s training program by developing and updating SOPs and work instructions, scheduling and delivering training, and performing routine program audits.
• Serve as the first point of contact for Team Leaders and technicians, providing technical guidance, resolving workflow issues, and ensuring safety policies are followed.
• Review and document calibration data in line with company and customer procedures, making edits as needed to maintain accuracy.
• Support customer inquiries, sub-calibration requests, and repairs; work with internal teams to resolve technical or operational concerns.
• Maintain adequate inventory of lab supplies, place requisitions, and submit proposals for capital expenditures when necessary.
• Participate in process improvement initiatives, automation projects, and proficiency testing, including validation and implementation of new procedures or technology.
• Conduct quality checks on calibrations, assess measurement capabilities, and take corrective action for any nonconformances.
• Collaborate with lab management to communicate updates, implement new…