Overnight Server

Overnight Server
• IHOP

Provide prompt, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes, and resetting tables.

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high-quality guest experience.
• Handle guest complaints in a professional, courteous, and timely manner, thank guests and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by General Manager, Assistant Manager, or acting supervisor.
• Comply with the IHop N Go program as assigned.

• Entry level

• Full-time

• Management and Manufacturing

• Restaurants

Location:

Mission, KS.