Technical Sales Specialist

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Summary

The

• Estimates project costs, consults, and provides timely and effective communication during a project with multiple internal groups at all levels of the organization including sales and engineering on technical matters, ensuring the feasibility of proposed solutions.
• Participates in needs analysis and information gathering meetings with Sales, Service, Distribution, and customers as required to help define the best customer solution.
• Supports all industrial and other products that are designed, built, shipped, or sold out of the company's manufacturing facilities.
• Provides outside vendors and contractors pricing on modifications to existing products and products not carried in our system.
• Evaluates existing systems to determine effectiveness and suggests changes to meet customer requirements.
• Works with engineers and other departments to resolve problems that arise during and after product implementation.
• Produces reports and analyzes data to track product trends, profitability, and close rates of special products.
• Participates, develops and may conduct user training.
• Completes required training as assigned.
• Organize travel, transportation, meals, and expenses for technician Instructor Led Training classes at the corporate office.
• Follow progress of engineering teams on solution designs to maintain consistent and reasonable lead times.
• Other duties as assigned.

Summary

The Technical Sales Specialist coordinates various departments and external contacts to provide cost-effective custom weighing solutions that meet or exceed customers' expectations. This position will help maximize the market share and profitability of the Fairbanks Scales product lines.

Essential

Job Duties

• Estimates project costs, consults, and provides timely and effective communication during a project with multiple internal groups at all levels of the organization including sales and engineering on technical matters, ensuring the feasibility of proposed solutions.
• Participates in needs analysis and information gathering meetings with Sales, Service, Distribution, and customers as required to help define the best customer solution.
• Supports all industrial and other products that are designed, built, shipped, or sold out of the company's manufacturing facilities.
• Provides outside vendors and contractors pricing on modifications to existing products and products not carried in our system.
• Evaluates existing systems to determine effectiveness and suggests changes to meet customer requirements.
• Works with engineers and other departments to resolve problems that arise during and after product implementation.
• Produces reports and analyzes data to track product trends, profitability, and close rates of special products.
• Participates, develops and may conduct user training.
• Completes required training as assigned.
• Organize travel, transportation, meals, and expenses for technician Instructor Led Training classes at the corporate office.
• Follow progress of engineering teams on solution designs to maintain consistent and reasonable lead times.
• Other duties as assigned.

Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)

• Associate's degree in business or a related technical field or equivalent experience is preferred.
• Minimum of two (2) years' experience in scale, process control equipment or software support is preferred.
• Experience in costing industrial equipment, sales or custom products is preferred.
• Experience in project coordination and/or management, is preferred.
• Must possess good communication skills, both verbal and written.
• Self-motivated and ability to work independently, as well as part of a team.
• Ability to develop effective relationships with all levels of the organization and with external customers.
• Proficient in MS Office products (MS Word, MS Excel and MS Outlook).

Knowledge,

Skills and Abilities

- May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

• Proficient in Microsoft Office products specifically Outlook, Excel & Word.
• Excellent problem-solving skills.
• Excellent communication skills, both verbally and in writing.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Ability to develop and maintain business relationships.

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• General office conditions. Exposed to moderate noise levels.

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of…