Bilingual Medical Call Center Agent

A prominent eye care facility in Mission, Texas, is seeking a Call Center Customer Service Representative. This role involves screening incoming calls from prospective patients, providing essential information on medical procedures, costs, and financing. The Representative will manage scheduling, resolve customer complaints, and ensure all patient information is accurately recorded. The ideal candidate will have at least one year of customer service experience, excellent communication skills, and proficiency in Medinformatix Software.

Bilingual in English and Spanish is preferred.
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