Teller, Customer Service​/HelpDesk

Rio Bank has proudly served communities in the Rio Grande Valley since 1985 and recently expanded into the Central Texas market. Our success is built on honesty, integrity, and quality service, and we’re looking for talented individuals who share these values.

If you are looking for a challenging and rewarding career in banking, Rio Bank is the place for you. We are looking for a highly motivated Teller to join our growing team in Palmview, Texas. The ideal candidate has strong customer service skills, cash handling experience and an interest in learning more about banking.

As a Teller you are a frontline ambassador of the bank, providing face-to-face customer service and processing a variety of financial transactions. Tellers are the first point of contact for many customers and play a critical role in ensuring a smooth and positive banking experience. If you would like to grow professionally in a service role, we invite you to explore this opportunity further.

This is a full-time position, generally scheduled to work 40 hours per week.

Monday - Friday, 7:45 a.m. to 6:15 p.m. (hours vary)

Saturdays, 8:45 a.m. to 1:15 p.m. (on rotation)

• Process customer transactions, such as deposits, withdrawals and loan payments.
• Maintain accurate records of all transactions.
• Balance cash drawer daily and reconcile discrepancies.
• Provide customer service and answer questions about bank products and services.
• Assist with opening and closing the bank.
• Perform other duties as assigned.

• High School Diploma or equivalent.
• Six months customer service experience. Six months prior cash handling experience preferred.
• Excellent communication and customer service skills. Bilingual (English/Spanish) speaking ability preferred.
• Strong math and problem solving skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure in a high monetary risk environment.
• Attention to detail and accuracy.
• Ability to pass a background check and drug screen.

• Paid time off
• Paid holidays
• 401(k) plan with company match
• Medical, dental and vision insurance
• Life insurance
• Employee assistance program
• Flexible spending account (FSA)
• Training and career development
• Charity match
• Professional and friendly work environment

Cash handling, customer service, teamwork & dependability, problem solving/analysis, attention to detail, job knowledge, teller balancing record, productivity and communication proficiency.

This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, keyboards, phones, photocopiers, adding machines and scanners.

While performing the duties of this job, the incumbent is required to talk, hear, stand, walk, stoop and manipulate light to heavy weights of 5 to 40 pounds. This position involves standing for long periods of time, frequently view a computer monitor; requires good hand-eye coordination and good arm, hand and finger dexterity, including the ability to grasp.

Occasional travel to assist at other banking centers as needed.

Rio Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all persons regardless of race, religion, color, sex, national origin, age, disability, veteran status, sexual orientation or gender identity. Reasonable accommodations for an individual’s disabilities will be made for qualified applicants who are able to successfully perform the essential functions of the job with or without reasonable accommodation.