IT Analyst II​/III

Job Opportunities

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Provide cost-effective, scalable and customer-centric technology solutions that support efficient and effective public services.

Works within assigned areas of Blaine County Information Technology to ensure staff and external partners have a fully operational information technology infrastructure.

• Provide outstanding customer service to all customers, at all times.
• Build and maintain respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service.
• Work effectively with vendors, technicians and stakeholders to complete assigned duties.
• Research and recommend technology solutions that align with fiscal year priorities.
• Implement and support:
  • Layer 1 and 2 networking, mobile and wireless network infrastructure
  • Data backup management and retention solutions – Veeam, Data Domains
  • Directory and domain services
  • Client/server update infrastructure
  • Anti-virus and anti-SPAM solutions
  • Physical access control systems – Doors and PLCs
  • Audio/video equipment
  • County owned smart phones and voice/data plans
  • Other application servers as assigned
• Install and support client applications including, but not limited to, Microsoft Office, imaging, financial, permitting, and recording.
• Deploy, manage and support client desktops, laptops and tablets.
• Install and support networked and standalone copiers, scanners and faxes.
• Develop and lead user training programs related to assigned systems.
• Maintain accurate, up to date documentation of assigned systems.
• Identify knowledge gaps related to assigned systems and complete training to eliminate.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job responsibilities.

• Bachelor’s Degree with major course work in computer science or a closely related field, from an accredited institution of higher learning or equivalent “on the job” IT experience preferred.
• Three (3) to five (5) years of experience working within computer science, data processing, computer information systems, data communications, networking, systems analysis or computer programming.
• Additional training and certifications in Microsoft Office suite, Windows/Linux operating systems, virtualization or other technologies a plus.

• Bachelor’s Degree with major course work in computer science or a closely related field, from an accredited institution of higher learning or equivalent “on the job” IT experience preferred.
• Five (5) to seven (7) or more years of experience working within computer science, data processing, computer information systems, data communications, networking, systems analysis or computer programming.
• Additional training and certifications in Microsoft Office suite, Windows/Linux operating systems, virtualization or other technologies a plus.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, effectively present information and respond to questions from groups of managers, citizens, and the general public.
• Ability to address groups or general public in meetings.

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry; apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Ability to solve practical problems and deal with a variety of situational variables in situations where-only…