Events Marketing Manager, Marketing

Events Marketing Manager

Department: Marketing

Employment Type: Permanent - Full Time

Location: London

The Events Manager will lead and deliver Zencargo’s global events programme, creating high-quality experiences that strengthen our brand, deepen customer relationships, and drive commercial growth across the UK, Europe, and the USA. Reporting to the Marketing Director, you will own the planning and execution of major industry conferences, hosted customer experiences, and flagship Zencargo moments that showcase our expertise, community, technology, and market ambition.

This role blends operational excellence with creativity, stakeholder management, and an outcomes-driven mindset. You’ll bring Zencargo’s brand and value proposition to life across key touchpoints — from major conferences like TPM and DELIVER to intimate executive dinners and community led events. You will also help champion Zencargo’s technology, including Luca, our AI supply chain co-pilot, ensuring it is effectively represented throughout our event presence.

Your work will build trust, accelerate sales conversations, and create meaningful, high-impact experiences across regions.

• Own Zencargo’s global events programme, planning and delivering the annual calendar across the UK, the Benelux, and the USA, ensuring every event aligns with brand and commercial priorities.
• Lead the end-to-end execution of sponsored and industry events (e.g., TPM, DELIVER, Richmond), managing logistics, suppliers, AV, booth builds, travel, merchandise, and on-site delivery.
• Run Zencargo’s hosted events, including Retail Breakfasts, Beauty Supply Chain Dinners, and regional customer experiences, building scalable formats that deliver impactful regional moments.
• Lead the execution of Zencargo’s flagship annual customer event, overseeing venue sourcing, supplier management, guest communications, content coordination, and on-site operations.
• Develop and grow the Zencargo Supply Chain Community, creating curated experiences that expand reach, deepen engagement, and strengthen our industry presence.
• Manage event budgets, timelines, contracts, and project plans to ensure efficient planning, smooth execution, and consistently high-quality delivery.
• Collaborate cross-functionally with Design, Content, Sales, Customer Success, and Product to align assets, messaging, attendance driving efforts, and follow up.
• Oversee event reporting, capturing insights and performance data to drive continuous improvement and maximise ROI.
• Ensure every event delivers a seamless, on-brand, memorable experience for prospects and customers in every market.

Soft Skills

• Ownership & Accountability: Take full responsibility for planning and delivering high-quality events end-to-end, ensuring excellence from preparation through on-site execution.
• Cross-Functional Collaboration: Work effectively with Sales, Customer Success, Product, Design, and Marketing to ensure events support commercial priorities and customer needs.
• Communication & Stakeholder Management: Communicate clearly and confidently with internal teams, leadership, and external suppliers to maintain alignment throughout each project.
• Attention to Detail: Uphold high standards across logistics, planning documents, event assets, and attendee experience, ensuring every touchpoint reflects Zencargo’s brand.
• Adaptability & Problem-Solving: Respond quickly to changing requirements or unexpected challenges, remaining calm under pressure and finding practical solutions.
• Creative Thinking: Bring fresh ideas to elevate formats, enhance engagement, and differentiate Zencargo’s events in the industry.
• Commercial & Industry Curiosity: Develop a strong understanding of supply chain trends and customer challenges to inform relevant, impactful experiences.
• Tech Curiosity: Show enthusiasm for emerging technologies, including AI, and how they can enhance customer experience, operational efficiency, and event impact.
• Organisational Excellence: Manage multiple work streams with clarity and structure, ensuring momentum and consistency across complex projects.

• Event Planning & Programme Management: Demonstr…