Food Service Specialist Substitute - IDEA North Mission

Role Mission

The Food Service Specialist Substitute (FSS sub) is essential in maintaining campus food service operations. The person(s) in this role are asked to provide coverage for when Food Service Specialists (FSS) are absent, or fail to show up for their scheduled shift. The FSS sub ensures that appropriate quantities of food are prepared, portioned, and served to IDEA students. Other responsibilities include, but are not limited to: cutting/chopping fruits & vegetables, following recipes, adhering to established kitchen processes, monitoring of students during meal periods (i.e

appropriate behavior, encouraging students to consume more fresh fruits & vegetables, no sharing of food, etc.) and kitchen cleaning duties (sweeping, mopping, wiping tables, washing dishes, disposing of trash).

• Compensation for this role is set at an hourly rate ranging between $13.00 for 0 years of experience and $14.95.
• This role is also eligible for a performance bonus based on team performance and goal attainment.

• Paid Family Leave:
  Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
• Tuition Reimbursement:
  Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
• Employer-Paid Mental/Behavioral Health: 5 face‑to‑face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work‑life services available at no cost.

Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.

• Mission Focus – focuses on IDEA’s core purpose of getting all students into college.
• Record of Results – holds high expectations for self and others to achieve and surpass intended goals.
• Problem Solving – able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals.
• Communication – effectively conveys information using a variety of channels and techniques.
• Continuous Improvement – proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions.

• Education:
  
  High School Diploma or Equivalent Preferred.
• Experience:
  
  Food Service, Restaurant or Hospitality Preferred.
• License or Certification:
  Local Food Safety Permit.

• Ability to understand food recipes and gather materials and product needed for execution of menu items.
• Basic understanding of food safety and sanitation practices in food production.
• Working knowledge of kitchen production procedures that includes set up, food production, service, clean up and resetting.
• Ability to operate kitchen equipment, tools, and utensils.
• Ability to perform basic math skill.
• Works well under pressure in a team setting.
• Ability to lift, bend, pull, push, twist.
• Works well around children and has basic skills to provide customer service.

Zero follow‑up findings for the campus on internal counting and claiming audits by last day of school.

• Encourage students to participate in our meal program, especially when they are seen not eating.
• Ensure counts of student meals are accurate and performed as the meal is delivered.
• Ensure reimbursable meals are offered to students, and taken by students.
• Convey accurate meal participation information to the Cafeteria Managers.
• Report any counting and claiming issues observed as teachers or other helpers distribute meals.

Campus meets 85% retention of CNP staff by June 30.

• Participate in weekly employee huddles by active listening on topics presented by the managers.
• Understand the importance of showing up for their scheduled shifts. When not able, calls the managers with ample time as to try to find a FSS substitute.
• Ensure team is acting with utmost respect to one another, report any potential issues to…