Sr. Accounts Receivable Specialist

Position: Sr. Accounts Receivable Specialist (1 year contract)
At Point Click Care  our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder‑led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long‑term and post‑acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At Point Click Care , we empower our people to be the architects of a smarter healthcare future; one that is human‑first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision‑making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.

It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about Point Click Care , check out Life at Point Click Care  and connect with us on Glassdoor and Linked In.

** Travel to Office expectations*
* For Remote Roles :
If this role is remote, there will be in‑office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi‑annual and annual team meetings.
For Hybrid Roles :
If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi‑weekly/monthly events in the office with your specific team. This is a requirement for this role.
Contract Duration:
1 year

Position Summary:

Reporting to the Team Leader, Accounts Receivable, the Sr. Accounts Receivable Specialist is responsible for the preparation of monthly account summaries, compilation of invoice copies, and application of unapplied credits and payments for assigned portfolio. The Sr. Accounts Receivable Specialist is responsible for contacting overdue accounts and strategic customers to collect outstanding balances in a timely manner. The successful candidate will have experience with building relationships with internal partners and account reconciliations.

They will have strong communication skills and understand how to work effectively cross functionally with a broad group of stakeholders. This role requires a strong understanding of accounts receivable processes, excellent communication skills, and the ability to collaborate effectively with key business stakeholders and senior customer contacts.
The successful candidate will have the ability to demonstrate an understanding of resolutions on complex accounts, building relationships with key stakeholders – internally and externally to ensure a successful outcome for the business and the customer. Be able to proactively manage a high‑volume workload with a strong attention to detail.

Key Responsibilities:

Collection’s activities relating to mixed portfolio of low dollar customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing.
Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required.
Communication with clients within assigned portfolio regarding collections issues, actions, payment inquiries and invoicing
Recognize billing issues through research and regular reconciliation.
Preparation of monthly account breakdowns and analysis,…