Accounts Receivable Coordinator

Who we are

You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live.

That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.

• Monitoring and managing outstanding client, Member Firm, and non-client receivable accounts to support timely collection and resolution of aged balances.
• Performing collection activities, including client outreach, payment negotiations, follow-up on commitments, and implementation of appropriate collection strategies.
• Assessing account risk and recommending actions such as credit holds, payment arrangements, bad debt recovery, and external collection support in accordance with firm policies.
• Building and maintaining strong relationships with clients, Partners, and internal stakeholders while serving as a key contact for accounts receivable inquiries and issue resolution.
• Collaborating with Partners and business leaders to provide account updates, discuss collection strategies, and elevate risks as needed.
• Performing account reconciliations, resolving payment application issues, and partnering with Treasury to investigate and clear unapplied or unidentified payments.
• Maintaining accurate account records, collection documentation, client information, and reporting to support effective receivables management and decision-making.
• Supporting firm-wide cash collection initiatives by coordinating write-off requests, responding to credit reference inquiries, processing payment-related requests, and contributing to special projects as assigned.
• Assist the Treasury team by processing credit card payments and supporting payment-related inquiries.

If you're a bit like us, you're driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flex Ability is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you'll work with inspiring leaders who support your development, both personally and professionally.

This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that's when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues' stories at

• 3-5 years of Accounts Receivable, Collections, or Credit Management experience.
• Diploma or degree in Accounting, Finance, Business Administration, Commerce, or a related field, or an equivalent combination of education and experience.
• Strong understanding of accounts receivable processes and basic accounting principles.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Excellent communication, relationship-building, and negotiation skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Detail-oriented, self-motivated, and able to work both independently and collaboratively.
• Professional services experience is considered an asset.

At Doane Grant Thornton we're focused on making a difference in the lives of our clients, our colleagues and our communities. That's our purpose. Or, as we like to say, living our purple.

• Profit sharing
• Flex days
• RRSP contributions
• Firmwide holiday closure
• Wellness benefits
• Concierge-like benefits
• Work from anywhere in Canada in the summer for 4 weeks
• and more!

At Doane Grant Thornton, we believe compensation should reflect more than just market data-it should reflect you. We're serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are…