Senior Coordinator, Gift Processing

Impact Starts atUNICEF Canada
JOIN OUR TEAM AS SENIOR COORDINATOR, GIFT PROCESSING
Do you have exceptional attention to detail and a passion for accuracy and impact?
Join  UNICEF Canada   –  one of Canada’s most respected and historic charities – and  be part of a high-impact, mission-driven team working across Canada and globally to create a better world for children.
We are seeking a talented individual for the role of  Senior Coordinator, Gift Processing.
Position Details
Position Title
Senior Coordinator, Gift Processing

Employment Type:

Full-time, Contract – 2 YEARS

Reports to:

Manager, Gift Administration
Direct Reports:
0
Salary Range:
$53,040 - $55,000 per year annually with benefits and 3 weeks paid vacation

Work Location:

90 Eglinton Ave E Suite 400, Toronto, ON M4P 2Y3
Work Environment:
This is an onsite role, requiring regular presence in the Toronto office to effectively support gift processing, team collaboration, and operational functions.
Why UNICEF & UNICEF Canada?
UNICEF   is the world’s farthest-reaching humanitarian organization for children . Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. Protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines.

Before, during and after emergencies, we’re on the ground with life-saving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever.
UNICEF Canada   is one of 32 National Committees (Nat Coms) located in highincome countries around the world . Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.
As UNICEF Canada prepares to launch a   bold new Strategic Plan in 2026 , raising funds in support of children around the world will remain a key focus.  Be part of this next phase of impact!
The Opportunity
The Donor Engagement and Administration (DEA) function serves as a key touchpoint in creating a positive first impression for supporters who contribute to UNICEF. The Senior Coordinator, Gift Processing plays a critical role in ensuring the accurate and timely processing of all gift types, while maintaining the highest standards of data quality and integrity within our database management systems.
This role is responsible for first-level data imports, data cleansing, and ongoing maintenance of donor information across systems. In addition, the incumbent provides support to staff across the organization by responding to gift-related inquiries and ensuring a high standard of service. The role also includes responsibility for office services operations.
If you are energized by purpose-driven work and motivated to create lasting impact for children, we would be pleased to hear from you.
Key Accountabilities
1.  Gift Processing (75%)
Processing cheques, cash and credit cards received through the mail. This involves verifying, importing and/or keying into database, reconciling cheques, exporting files, and resolving returns/rejections.
Create and update appropriate donor and gift records from Finance transactions and bank deposit/reconciliation documentation (e.g., DPF, Canada Helps).
Process Survival Gift orders and add Survival Gift cards to the print/mail platform.
Issuing of pledge donor service letters
Complete related follow-ups (credit card declines/cheque issues) and record updates.
Scanning of Bequest documentation
Updating constituent information for return mail and changing notifications
Backup support to perform timely data imports into Raiser’s Edge from various external vendors and online systems also providing assistance to the Senior Administrative Coordinator
2.  Management of Data (10%)
Monitor data quality and business rule compliance; investigate and correct issues.
Run routine queries/exports to validate gift entry and complete integrity clean-ups (daily/weekly/monthly).
Support duplicate identification…