Operational & Data Analytics Coordinator; Hybrid

Position: Operational & Data Analytics Coordinator (Hybrid Permanent)
About the Opportunity
We are hiring an organized and proactive Operations Coordinator to support core business operations, with a strong focus on data accuracy, process execution, and team collaboration.

This role is well-suited for someone who enjoys working with systems, handling data, and ensuring operational processes run smoothly. It offers an excellent foundation for a long-term career in operations, with opportunities to learn and grow.

What You’ll Be Responsible For
Day‑to‑Day Operational Support

Assist with daily operational processes, including account updates, enrollments, billing activities, and issue resolution

Process and validate customer information, ensuring accuracy across systems and documentation

Identify and correct data inconsistencies in both internal systems and external records

Support the handling of exceptions, rejections, and operational discrepancies

Respond to inquiries from internal stakeholders related to account or process issues

Data & Systems Coordination

Maintain organized and accurate records across different platforms and file structures

Support data integrity initiatives by assisting with audits and clean‑up activities

Work with internal teams to troubleshoot basic system or data‑related issues

Help ensure consistent application of operational procedures and standards

Team & Project Support

Collaborate with team members to meet operational targets and deadlines

Contribute to ongoing process improvement initiatives

Participate in team projects and provide administrative or operational support as required

Build effective relationships with internal partners across departments

What You Bring

College diploma or university degree in Business or a related field

2+ years of experience in an operational, administrative, or data‑focused role

Strong experience working with data, systems, and file management

Advanced proficiency in Microsoft Excel

Solid knowledge of Microsoft Office tools (Outlook, Teams, Word, PowerPoint)

Key Skills & Attributes

Strong attention to detail with a high level of accuracy

Excellent communication skills, both written and verbal

Ability to manage multiple tasks and deadlines effectively

Team‑oriented with strong interpersonal skills

Comfortable explaining processes or technical details in a simple way

Positive attitude with a willingness to learn and develop

Why This Role?

Stable, long‑term opportunity with growth potential

Hands‑on experience in a structured operations environment

Supportive and collaborative team culture

Opportunity to build skills in data, systems, and operational processes

Job Type & Location
This is a Permanent position based out of Toronto, ON.

Pay and Benefits
The pay range for this position is $55,000.00 - $65,000.00/yr.

Workplace Type
This is a hybrid position in Toronto, ON.

Equal Opportunity Employer
The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

#J-18808-Ljbffr