Client Services Coordinator

About You
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence.

You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career. If this sounds like you, well, then you will love the culture at Avison Young!

Overview
Located in our Mississauga office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your responsibilities will be an exciting mix of providing presentation support, listing and offer preparation, property marketing and client reporting, conducting market research and transaction administration, all while coordinating promotional and post sales marketing materials (under the direction of our marketing team).

The ideal candidate will have either a minimum of three years’ experience in the real estate industry and/or a diploma/degree relevant to real estate. This role is suited for someone who is passionate about real estate and whose preference is to have a successful real estate career in an administrative capacity.

The base salary is aligned with market data and is estimated to range from $50,000-$60,000 with the ability to achieve additional compensation through a bonus. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity. This posting is for an existing vacancy within our organization.

Responsibilities
The key responsibilities of the Client Services Coordinator include, but are not limited to, the following:

Administration

Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and Multiple Listing Services agreements) throughout the deal and due diligence process

Maintain and review property listings and manage expiry dates and prepare required documentation

Maintain records of correspondence for property listings with agents and update client reporting as required

Work closely with agents on various initiatives and special projects

Coordinate deal processing with agents and Accounting Department

Schedule meetings, appointments, property tours and travel plans

Proofread copy for spelling, grammar and layout. Make appropriate changes and ensure the accuracy and clarity of the final copy

Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing marketing materials

Marketing

Organize, create, prepare and produce client specific packages, presentations, and proposals

Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, email communications, invitations, signage, and announcements, while maintaining the Avison Young brand throughout all projects

Update listings on Avison Young website and other locations as advised

Research

Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar etc.

Prepare property availability surveys and other applicable research and marketing collateral relevant

Update CRM database with current market and client information

Qualifications

Minimum 3 years of real estate experience

Advanced knowledge and efficient use of business suite computer programs including Word, Excel, PowerPoint, Outlook

Proficient in Adobe Creative Suite (InDesign, Photoshop,…