Front Desk Associate

A1-Global College is looking to expand its program offering by adding a Truck Training program. Our college is registered under the Private career colleges Act (2005). This position is for a future term and may be given part-time hours in the meantime till the program is approved.

We are seeking a friendly, organized, and professional Front Desk Associate to be the first point of contact for our organization. This role involves greeting guests, answering phones, managing appointments, and supporting the daily operations of the front office. The ideal candidate will have excellent communication skills, a welcoming demeanor, and a solid ability to multitask in a fast-paced environment.

• Greet and welcome guests, clients, and visitors in a professional and friendly manner
• Answer and direct incoming phone calls promptly and efficiently
• Maintain front desk security and follow safety procedures (e.g., visitor sign‑in/out)
• Schedule and manage appointments or meetings as needed
• Receive, sort, and distribute daily mail and deliveries
• Provide basic and accurate information in‑person and via phone/email
• Keep the front desk area clean, organized, and presentable
• Assist with administrative tasks such as data entry, filing, and scanning
• Coordinate with internal departments to ensure a smooth front office operation
• Manage office supplies and place orders when necessary

• High school diploma or equivalent (associate’s or bachelor’s degree preferred)
• Proven experience in a receptionist, customer service, or front office role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional attitude and appearance
• Ability to handle confidential information with discretion

• Experience with scheduling software or customer management systems (CRM)
• Bilingual abilities are a plus
• Familiarity with office equipment (printers, scanners, phone systems)

• This position may require long periods of sitting or standing
• Standard office hours with occasional evening or weekend availability, depending on the organization’s needs

• Job Type: Full‑time, Part‑time
• Pay: $18.00–$20.00 per hour
• Location:
  
  Mississauga, ON (required)
• Experience:
  
  Front desk: 1 year (required)
• Language:
  English, Hindi, Punjabi (required)
• Ability to commute/relocate:
  Mississauga, ON – reliably commute or plan to relocate before starting work (required)
• Work Location:
  
  In person