Operations Administrative Agent at FedEx

Elevate your career as an Operations Administrative Agent with Fed Ex, focusing on call center operations and customer relations in a full-time AM shift role. Utilize your administrative skills to support management and coordinate office procedures efficiently.

Fed Ex offers a dynamic position for an Operations Administrative Agent who will assist in achieving departmental goals. You’ll need a high school diploma with secretarial courses or business training, and two years of customer-facing experience, including at least one year in an administrative role. Proficiency in MS Excel, Word, and PowerPoint is essential to succeed in this role.

Key Responsibilities:

• Support station/call center operations and management

• Coordinate administrative tasks to assist senior management

• Liaise with internal and external customers and suppliers

• Maintain organized office procedures and documentation

• Conduct mandatory testing and training as required

Requirements:

• High school diploma or equivalent with secretarial training

• Two years in customer contact; one in administration

• Proficient in MS Office tools

• Strong communication and organizational skills

• Must be bilingual if located in Quebec

Bring your administrative expertise and organizational skills to support Fed Ex operations effectively.
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