Collections Administrative Representative

Location(s)

Greater Toronto Area

Job Schedule:

Full-time, Hybrid
Degree Level: Bachelors - preferred
Visa Sponsorship:
Not Available

We are seeking a highly organized and detail‑oriented Collections Administration Representative to support our Collections team. This role is essential in ensuring operational efficiency, accurate reporting, and timely processing of legal and administrative tasks. The successful candidate will collaborate with internal teams, external vendors, and customers to help maximize recoveries and minimize losses.

• Analyze team statistics and produce accurate, timely reporting to support performance monitoring and decision‑making.
• Handle ad‑hoc reporting and development requests, ensuring data accuracy and timely delivery.
• Manage the collections email inbox: track incoming requests, categorize them, and assign tasks to the appropriate team members.
• Prepare legal packages for bailiff assignments, ensuring all documentation is complete and submitted promptly to reduce risk of loss.
• Handle inbound and outbound mail, ensuring proper logging, distribution, and follow‑up.
• Finalize vendor invoices by verifying accuracy of information submitted by vendors and approved by supervisors.
• Ensure all account activities are documented clearly, accurately, and in a timely manner.
• Provide timely updates on task status, issues, and escalations.
• Partner with cross‑functional teams to resolve account‑related matters.
• Perform additional administrative, inbound and outbound telephone requests as required to further support the department while adhering to company policies, procedures, and regulatory requirements.

• Excellent English communication skills, both verbal and written.
• University degree is preferred.
• Experience working in Collections or Accounts Receivables is preferred.
• Strong proficiency in Word/Excel/Outlook, and good comfort level adapting to new computer systems is required.
• Able to multi‑task, good analytical skills and have an eye for detail and accuracy.
• Must be eligible to work in Canada, as NCI does not provide any sponsor ships.

• Be where you need to be:
  Feel empowered at work with our "Be where you need to be" approach to work based on your role.
• This offers a realistic, modern approach to work based on the expectation for the position.
• The Nissan Way sets our companies way of doing things, with the values underpinning how we can work together to achieve success.
• Explore more here:
  Life at Nissan | Our Company | Nissan Motor Corporation Global Website Nissan Canada, Inc. is proud to be recognized as a Great Place to Work for the sixth year in a row.
• Join our winning team today.
• All of us at Nissan – regardless of functional area or expertise – share a passion to design, manufacture, and sell high-performance vehicles.
• It is Nissan’s policy to provide Equal Employment Opportunity to all persons regardless of race, gender, disability, or any other status protected by law.
• Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.

• Career Growth and Continuous Learning Opportunities:
  Benefit from diverse career paths, cross‑departmental moves, and innovative learning platforms.
• Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation.
• From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
• Rewards:
  Be supported with a Comprehensive Benefits Package,…