Service Coordinator Scheduling Operations

Coordinate service calls, technician schedules, and customer communication for Meadow Brook, supporting multi-trade electrical, mechanical, and construction services.
This Service Coordinator manages service requests from intake through work order close-out. The role requires strong organization, communication, Microsoft Office proficiency, and service management software experience. You will coordinate technicians, customers, vendors, documentation, reporting, and invoicing across Meadow Brook’s service operations.

Key Responsibilities:

Respond to service calls, approvals, and maintenance requests
Create work orders and schedule repairs by priority
Coordinate daily technician schedules across service calls
Review job files, estimates, photos, and purchase orders
Maintain service documentation and customer communication standards
Requirements:
Post-secondary education in trades, construction, or business preferred
Minimum three years’ service coordinator experience
HVAC, electrical, plumbing, or construction exposure preferred
Microsoft Office and service management software proficiency
Strong communication, organization, multitasking, and attention to detail
Bring scheduling, documentation, and communication expertise to Meadow Brook’s service coordination team across integrated building trades.