Service Coordinator Scheduling Operations

Coordinate service calls, technician schedules, and customer communication for Meadow Brook, supporting multi-trade electrical, mechanical, and construction services.

This Service Coordinator manages service requests from intake through work order close-out. The role requires strong organization, communication, Microsoft Office proficiency, and service management software experience. You will coordinate technicians, customers, vendors, documentation, reporting, and invoicing across Meadow Brook’s service operations.

• Respond to service calls, approvals, and maintenance requests
• Create work orders and schedule repairs by priority
• Coordinate daily technician schedules across service calls
• Review job files, estimates, photos, and purchase orders
• Maintain service documentation and customer communication standards

• Post-secondary education in trades, construction, or business preferred
• Minimum three years’ service coordinator experience
• HVAC, electrical, plumbing, or construction exposure preferred
• Microsoft Office and service management software proficiency
• Strong communication, organization, multitasking, and attention to detail

Bring scheduling, documentation, and communication expertise to Meadow Brook’s service coordination team across integrated building trades.